Service Department

Our Customer Service Department is open 9-5, Mondays through Saturdays, and you’ll find us above our Kirk Freeport Cardinall Jewelry store on Cardinall Avenue.

Service Item drop-off and collection is available at all stores carrying jewelry and watches. We also provide free estimates for watch and jewelry work.

The department includes Watchmakers and Jewelers trained by Rolex, Patek Phillipe, Omega, Cartier and many other distinguished brands. You can reach the department using service@kirkfreeport.com or at our main numbers 949 7477 or 643 7477, extension 0.

Terms and Conditions specific to our Service Department.

We offer the following technical services

WATCH SERVICING

Watch Service, Repair, testing and adjustment, cleaning, polishing and inspections, both under Warranty and otherwise. We recommend a complete service every three to five years, depending on brand. We regret we cannot usually service brands other than the many we represent.

As an authorized Rolex Service Center, our experienced technicians are trained to the highest standards and equipped with the tools and knowledge necessary to service your Rolex watch. Whether it requires a routine service or a more extensive repair, our specialist team are dedicated to ensuring that your Rolex watch receives the highest level of care.

Watch Battery replacement for most brands, one-hour service or overnight.

Watch straps and replacement links and bracelet adjustment.

JEWELRY SERVICING

Jewelry Service, including repair, sizing, resetting stones, cleaning and inspections. In Cayman’s climate we recommend jewelry be cleaned at least once a year and inspected for loose stones and other wear and tear.

Engraving in several styles to add a personal touch.

Appraisals for insurance purposes for items purchased at Kirk Freeport.

ORDER A KIRK FREEPORT GIFT CARD

Surprise a loved one with a Kirk Freeport Gift Card, redeemable at any Kirk Freeport Store. Gift Cards can be purchased in-store or on line for collection at several convenient locations.

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Wedding and Gift Registries, WebPayments

Kirk Freeport hosts gift registries for upcoming weddings, anniversaries and any other celebration.


WEBPAYMENTS

Kirk Freeport can accept on-line payments by prior arrangement.


Got an Access Code? Enter it into field below to access the Gift Registry Page or your Personalised Web Payment Page.

ORDER A KIRK FREEPORT GIFT CARD WEDDING & GIFT REGISTRIES